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FAQ - Frequently Asked Questions

The most frequently asked questions

The Course / Training Content

Our lessons are designed solely by Thomas and Elena, the founders of Logios.Online.

Elena is the dedicated Teacher and Course Writer at Logios.online. She wrote the lessons and translated them into several languages. If you want to learn more, see our “Who are we ? ” page.

It is always useful to have several learning tools at your disposal. However, you do not need to get any textbooks to learn our courses.

When students learn Russian, they usually have a textbook (+ a CD for the textbook), a workbook (+ a CD for the workbook), and sometimes even a character workbook. You can get all of this on our website.

We are always working on and adding new content. Our goal is to give you the possibility to reach a C1 level.

For the moment, we do not offer any one-to-one academic support, but this service will probably be implemented in the medium term.

Students can nevertheless discuss and help each other in the comment area below each video.

Our team can also intervene if the problem is not solved.

For now, we are not registered as a training organization. Educational monitoring and exam preparation would need to be put in place. This would significantly increase the cost of our courses, and we want them to be available to the greatest number of people.

If you are interested in taking an exam to check your level, the Russian TORKI certifies your level according to the European standard (CEFR).

Registration / User Access

Your subscription starts when you purchase the course. We offer a single plan : a one-time payment for an annual access.

Your subscription is NOT automatically renewed at the end of the 1-year period. You can reactivate the subscription manually on our online store.

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Yes, it is possible to pay for your order in 4 installments free of charge with our partner Paypal. A “4xPaypal” Payment Button will appear at the right bottom of the order validation page.

At the time of subscription the user accepts our T&Cs (CGV in French) and waives their 14-day right of withdrawal from this purchase, in accordance with Article L121-21-8 13° of the Consumer Code. (French Code)

In order to avoid customer dissatisfaction, we give you free access to our first lessons.

If you have lost your password, reset it here. If you still cannot figure it out, contact us directly in the dedicated area.

We recommend the Firefox browser from the Mozilla Foundation to our students. All other major browsers are also compatible, Bing or Chrome for example. If you encounter a playback problem with our video provider’s player, we invite you to update your computer’s drivers.

More questions ? Do not hesitate to contact us !